About Connected Calls
Friendly check-ins. Real connection. Peace of mind.
A simple, reliable phone-based service supporting people who feel lonely, isolated, or need regular check-ins.
About Connected Calls
Connected Calls is a phone-based check-in service designed to support people who may be feeling isolated, overwhelmed, or in need of regular connection.
We provide meaningful, consistent conversations that help individuals feel supported, safe, and heard — while also giving families peace of mind.
Our service is simple, flexible, and built around the needs of each individual.
What we do
During our calls, we can:
Have a friendly, supportive conversation
Check in on well-being and mood
Prompt daily routines (meals, medications, appointments)
Support emotional regulation and connection
Provide social interaction and reduce isolation
Escalate concerns where required
Each call is personalised — no scripts unless requested.
Packages
Weekly Check-In Package
Daily Check-In (Limited Availability)
Family Update Add-On
Funding body reports Add-On
Who we support
Connected Calls is ideal for:
Older adults living alone
People with disability
Individuals experiencing loneliness or isolation
People needing routine and structure
Families wanting regular updates and reassurance
For Families
We understand how important it is to know your loved one is okay.
Connected Calls provides reassurance through:
Regular contact
Optional updates
Early identification of concerns
How it works
Step 1 – Free Consultation We meet with you (and your family if appropriate) to understand your needs and preferences.
Step 2 – Create Your Plan We set up your call schedule, preferred times, and check-in style.
Step 3 – Ongoing Calls We provide regular check-ins based on your plan.
Step 4 – Optional Updates We can provide updates to family or supports if requested.
Step 5 – Optional Reports We can provide reports to funding bodies if requested.
Why choose us?
20+ years of experience in the disability and aged care sector
Consistent and reliable support
Friendly, familiar voices
Flexible scheduling
Personalised approach
Supports independence while staying connected
Peace of mind for families
Important information
Connected Calls is not a crisis or emergency service.
If urgent or immediate support is required, please contact:
Emergency services (000)
Lifeline 13 11 14